Visa pathway guide
Refugee Claimant Visitor Visa
A visa for people in New Zealand who have claimed refugee or protected person status, allowing them to stay while their claim is processed. It also provides access to subsidised public healthcare and support services.
Visa details
At a Glance
| Item | Details |
|---|---|
| Visa name | Refugee Claimant Visitor Visa |
| Purpose | Stay during claim processing |
| Stay | As needed, until decision |
| Cost | From NZD $0 |
| Processing | 80% within 2.5 weeks |
| Eligibility timing | Claim made in New Zealand |
| Work rights | No work permitted |
| Study | Not stated in the source |
| Public healthcare | Subsidised public healthcare |
| Medicare | Not stated in the source |
| Travel facility | Normally no travel conditions |
| Citizenship | Not stated in the source |
| Family sponsorship | Not stated in the source |
| Family inclusion | Partner and dependent children under 20 |
| Visa record | Not stated in the source |
Purpose
This visa lets people in New Zealand stay while Immigration New Zealand processes their refugee or protected person claim.
It also provides access to subsidised public healthcare and support services for refugees and protected persons.
Eligibility
You must:
- Have made a refugee or protection status claim in New Zealand.
- Be in good health and of good character.
- Genuinely intend to meet your visa conditions.
- Meet identity requirements.
Immigration New Zealand checks its records to confirm your refugee or protection status claim.
Stay and Expiry
The visa is granted as needed until a decision is made on your claim.
You must leave New Zealand before the visa expires. If more time is needed to decide your claim, you may apply for another visa before the current visa expires.
Cost and Processing
- Cost: From NZD $0.
- Processing time: 80% within 2.5 weeks.
Process and cost information may depend on your nationality and country details.
Rights and Conditions
Work
You cannot work in New Zealand on this visa.
You may be able to:
- Volunteer.
- Work remotely for an employer or client based outside New Zealand.
If the Ministry of Social Development declares a seasonal labour shortage, you may apply for a one-off variation to undertake seasonal work for up to 6 weeks.
Travel
You will not normally receive travel conditions.
Warning: If you leave New Zealand, Immigration New Zealand will consider that you have withdrawn your refugee or protection status claim or appeal.
Family Provisions
You may include:
- Your partner.
- Dependent children aged 19 or younger.
You must show that you have a genuine relationship with included family members. They may also need to meet identity, health and character requirements.
Required Evidence
Identity
Provide:
- Two acceptable head-and-shoulders photos.
- Your passport or certificate of identity.
You may submit an original passport or certified copy. Immigration New Zealand may later request the original passport.
Your passport must be valid for at least 3 months after your planned departure from New Zealand.
Health
You must be in good health. Immigration New Zealand may request a chest X-ray, medical examination, or both.
Normally, you do not need:
- A chest X-ray for stays under 6 months.
- A medical certificate for stays under 12 months.
Character
Police certificates are required if your total time in New Zealand, across all visits, will be 24 months or longer. They may also be requested in other cases.
Police certificates must:
- Be less than 6 months old at submission.
- Cover countries of citizenship or residence exceeding 5 years since age 17.
Applicants aged 16 or younger do not need police certificates.
Previously submitted police certificates need not be resubmitted if they are less than 24 months old.
Family Evidence
For included partners and children, provide evidence such as:
- Marriage certificates.
- Birth certificates.
- Evidence of a genuine relationship.
Translations
Documents not in English must have certified full English translations meeting Immigration New Zealand requirements.
Country-Specific Documents
- Chinese citizens applying from China: Hukou, Chinese identity card, and, for paper applications, Supplementary Form INZ 1027.
- Applicants in Hong Kong or Macao: Copy of identity card and, for paper applications, Supplementary Form INZ 1220.
- Applicants in China, Hong Kong or Macao: A chest X-ray completed within the previous 3 months may be required in specified circumstances.
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